0870 143 6770
Online Shop
Shoe Care Products (10)
Shoe Polishers (25)
Other Information
Product Catalogues
Service Information
Spare Parts/Drawings
Product Colour Charts
We have made every effort to ensure that our website is easy to use and provides you with all of the information you may need to make a purchase, invoke a service call or contact us. If however you cannot find what you need and do require assistance or advice, please feel free to contact us by telephone or email.
In addition we would also encourage you to provide us with feedback on our website, products and/or services. Customer feedback is extremely valuable to us and we take all constructive comments seriously – good or bad.
How to Order
When you have selected the product/s you wish to purchase, please use either the online ordering system or contact us to place your order.
To view your basket at any time please select "view cart" at the top of any page.
Online Ordering Process
ShoX has provided a simple online ordering system. Customer's who wish to purchase just need to select the appropriate product and select "add to cart" next to each product
Please ensure you select the correct colour and configuration of device.
Delivery
We delivery to the UK and the rest of the world regulary. Please contact us directly to discuss quotations for shipments outside of the UK mainland.
Location / Address
Shox Services Ltd
Unit 115
The Citadel Business Centre
Bath Road
Chippenham
SN15 2AB
England
http://www.shoxservices.com
sales@shoxservices.com
Governed by English law.
Our Company Registration Number is 05269387.
Our UK VAT number is 851 5233 41.
This is applicable for anybody who can view the website in any other country, and / or has contact with Shox Services Ltd by any other means of communication such as electronic mail, fax or post, without necessarily having viewed this website.
Customer service
Shox Services Ltd provide a customer service phone number (0870 143 6770), which is available between the hours of 9am to 5pm Monday through to Friday [GMT].
Payment methods
Payment can be made by the following methods:
Visa
Mastercard
Switch
Diners
Delta
We can also accept bank transfers or personal/business cheques. Please call us to discuss your payment requirements.
We can also offer, subject to status, credit for large or repeat business.
Customer service: 0870 143 6770
Fax - 0870 143 6770
Email: sales@shoxservices.com
Website security
All credit card numbers are encrypted when the order is placed, using 128 bit encryption. 128 bit encryption is the industry standard protocol for online ordering. Credit card numbers are unable to be read directly from this site and they are not held in clear text on any otherweb site. ShoX use Paypal to process orders.
Complaints
Complaints will be handled quickly and efficiently. On receipt of a complaint Shox Services Ltd will contact the customer to confirm exact details within 2 working days.
We will keep the customer informed about progress of any compaint at regular intervals. All complaints are dealt with in a confidential manner.
Delivery & any delays
We endeavour to deliver all of our products within 2 to 10 days, dependant on product..
Privacy
We are committed to protecting your privacy, and acting respectfully. Your details will be used to process orders and notify you of special offers. Information registered with us will not be made available to third parties. Information given at the time of ordering or registering is collected lawfully and in accordance with the Data Protection Act 1998
The type of information we will collect about you includes:
- your name
- address
- phone number
- email address
- credit/debit card details
We will never collect sensitive information about you without your explicit consent.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We use technology to enable on-line ordering & to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening, although you will not be able to use the on-line ordering procedure. The information collected in this way can be used to identify you unless you modify your browser settings..
If you have any questions with regards to your orders or assistance please call us on 0870 143 6770.
About Us
Terms and Conditions
Links
Copyright Shox Services Ltd 2004-2008